busters foil criminal activity - Friendship style!
Wanda English Burnett
were nipped in the bud due to the alert thinking and actions of
The Friendship State Bank employees, according to Chris Meyer,
director of marketing.
The bank has a new Fraud Buster program in place, which Meyer
says along with the quick thinking of Nick Rauch at the Batesville
branch and Rinda Reed at the Versailles branch, stopped fraudulent
transactions from being made.
Nick was skeptical about a recent transaction, noted
Batesville head teller Lauren Wagner. Due to a message on the
account regarding a suspicious check, Rauch politely questioned
the individual, which resulted in the would-be fraudster fleeing
It turns out Nicks suspicions were confirmed and the
check was not legitimate, and Nick promptly received his Fraud
Buster award, noted Meyer.
I credit our training program, said Rauch. I
have been with Friendship for less than three months, yet I was
given the tools to detect that something was wrong with this transaction.
Rinda Reed, who is employed with the Versailles branch, was also
able to stop a man who came in to open an account. In the process,
she found the check he gave her to deposit for the initial opening
of the account, was fraudulent.
We are able to verify funds on large checks, especially
when opening new accounts, noted Meyer. He said there have
also been countless cases where people believed they won a lottery,
or were passed a fraudulent check through a similar scheme and
the bank has been able to detect and stop this activity.
We are able to verify funds on presented checks, which eliminates
much of the risk to the consumer and our bank, Meyer concluded.
The Fraud Buster program was put into place to protect The Friendship
State Bank customers, prevent loss to the bank, and to recognize
tellers when they successfully stop fraud. The risk of fraudulent
activities has increased dramatically during the financial crisis,
as some people have become more desperate, noted branch
administrator Beth Schmaltz. The only responsible action
was to be sure our staff was well trained and knew how to spot
While the front line tellers remain friendly, they use their skills
to keep an eye on each and every transaction at the bank, with
the goal of protecting local customers.
Pictured is Nick Rauch of The Friendship
State Bank, Batesville branch, holding his Fraud Buster
award, after thwarting a "would-be" fraudulent
transaction. Also given an award, but not pictured, is Rinda
Reed, teller at the Versailles branch.